After settling the mystery charges from the last two months ($188), I called to cancel my account this morning. I didn't want to make the task too complex last week when I wanted to get credit for charges AND cancel... I was afraid the agent might also be chewing gum.
Lo and behold, when I asked if my account balance was zero, I was told that I have a credit in the amount of $83.
Well, doing the math in my head and calculating the times when I simply capitulated and paid strange balance accounts to avoid having to threaten a "specialist" with sending a letter to the Better Business Bureau... it kinda works out that I get some dough back and get compensated for the pain in the ass that they've caused me for the last seven months.