In the never-ending saga of poor customer service that seems to envelop my life (yes, still looking for what it is that balances it), Lowe's is the recent business to take a swing at me.
It's really been a massive clusterf*ck. I purchased a refrigerator, washer and dryer. When my condo was built, the W/D closet was too small for the bitchin' steam W/D that I bought, so I had to get them refunded.
I also snatched a
Now, Lowe's is back-pedaling and saying that because it was a clearance item that they can't replace the doors, but can give me an extra 10% discount... which would be about $170 bucks.
That's weak-ass-shiz. Sorry K-Blo, not your fault I know, but I'm dissing your employer.
It's time to introduce y'all to zeaLOG. I have a place where my friends and I all track our customer service woes, check it.
UPDATE 11/03/08: Lowe's has delivered a brand spankin' new, unscratched, undented, working refrigerator to my condo. Check.