Sunday, October 26, 2008

No Internet for Condo Men

I haven't been blogging much because I haven't gotten internet at the new condo, yet. My long history of bad customer service continued with Time Warner. Their tech showed up on Thursday at 11am and spent 3 hours trying to hook up my cable. He even called in backup to try and figure it out. His claim was that something must be wrong with the wiring between the basement and my third floor condo.

So, when the specialists arrived on Saturday, they had it figured out in about five minutes. Apparently, if the Time Warner tech can't figure it out, then they call on those that have more installation expertise. These particular gentlemen worked for a company that TW contracted to tackle the troublesome installations.

The problem was that the room in the parking garage where the cable comes into the building was locked. Saturday. DOH.

However, the specialists left the main signal wire and the one to the office identified in my utility closet, so I should have the internet on Tuesday. Thank gawd.

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